Service Department
- The Mazak team is dedicated to customer service. We focus on making Mazak customers the most successful in the industry.
- A $250,000 investment has been made in cutting edge Call Center technology to capture call volumes, wait times, type of calls, lengths of calls and other real time metrics are utilized to improve customer support.
- Many of Mazak’s Service Engineers have degrees in Laser Electro Optics.
- Support Hours: Monday through Friday, 6:30am to 5:30pm, CST. After Hours Technical Support is available Monday through Friday, 5:30pm to 10:00pm and Saturday 8:00am to 5:00pm, CST.
Click here for details on 2D Preventive Maintenance and other services.
Click here for details on 3D Preventive Maintenance and other services.
Our Service Department is ready to support your needs at the following numbers:
phone 847.252.4500
fax 847.252.4598
service@mazaklaser.com